Purchase Options Cancellation Policy

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Purchase Options Cancellation Policy

2PriceTags is operated by IBO GroupPrice, LLC.

This Purchase Options Cancellation Policy applies when 2PriceTags expressly offers a pre-order, deposit order, partial-payment arrangement, special order, recurring purchase, subscription, or another purchase option. Any additional conditions disclosed in the product listing, quotation, invoice, checkout, or written communication also apply.

Cancellation Requests

Customers should submit a cancellation request as quickly as possible.

For eligible regular website orders, customers generally have one (1) hour after the order is placed to make available changes or request cancellation unless a different period is expressly stated.

Submitting a request within the applicable period does not guarantee cancellation because payment review, purchasing, Vendor Store processing, or another service may begin immediately.

Before Processing Starts

A purchase option may be eligible for cancellation before purchasing or processing begins and before non-refundable costs are paid, charged, booked, committed, performed, or incurred.

After Processing Starts

Once purchasing, Vendor Store processing, warehouse receiving, package handling, pickup, consolidation, repacking, pallet preparation, freight booking, shipping, Customs preparation, delivery preparation, or import processing has started, the transaction may no longer be cancellable.

If cancellation is approved after processing begins, an approved refund or store credit may be reduced by non-refundable costs already paid, booked, committed, performed, or incurred.

Pre-Orders

A pre-order reserves or purchases merchandise before it is available for ordinary fulfillment.

A pre-order may become non-cancellable after merchandise is ordered, reserved, allocated, manufactured, prepared, shipped, or otherwise committed by the applicable Vendor Store or provider.

Deposits and Partial-Payment Orders

A deposit or initial merchandise payment may be required before purchasing, reserving, or processing a transaction.

Where the merchandise or purchasing portion is paid first, the remaining estimated or actual landed-cost balance may be invoiced later when freight, duty, VAT, Customs, brokerage, handling, storage, delivery, or other applicable charges become known.

A deposit may become non-refundable after it has been applied to merchandise, a Vendor Store commitment, freight, warehouse services, or another non-refundable cost.

Special, Sourced, Custom, and Business Orders

Merchandise purchased or reserved specifically for a customer, including sourced products, Purchase Assistance orders, special orders, custom requests, bulk orders, and business-supply orders, is generally final once purchasing or processing starts.

Subscriptions and Recurring Purchases

If 2PriceTags offers a subscription or recurring purchase option, customers may cancel future recurring orders according to the cancellation instructions and deadline disclosed for that purchase option.

Cancelling a subscription or recurring arrangement does not automatically cancel or refund a transaction that has already been billed, purchased, processed, shipped, delivered, or prepared for import.

Non-Refundable Costs

The following costs may be non-refundable once paid, booked, committed, performed, or incurred unless an amount is recovered from the applicable third party or a refund is required by law:

Purchasing, sourcing, processing, and service charges
Vendor Store, marketplace, manufacturer, or third-party provider charges
Eligible card-processing fees
Warehouse receiving, handling, and storage charges
Pickup, towing, and drop-off charges
Consolidation, repacking, wrapping, and pallet preparation
Freight and shipping charges
Delivery and return-shipping charges
Cargo-protection or insurance charges
Customs duty, VAT, taxes, levies, brokerage, inspection, and permit charges
Other third-party service or transportation costs

Payment-Processing Fees

A card-processing fee may apply to eligible credit-card payments where permitted, configured, and disclosed before payment.

The payment processor’s standard domestic card-processing cost may be approximately 2.90% plus $0.30 per transaction.

For an eligible international card, the processor may add an additional 1.50% international-card charge:

2.90% standard card processing + 1.50% international-card charge = up to 4.40%

The processor may also charge the applicable $0.30 per-transaction amount.

If an actual currency conversion is required, a separate currency-conversion fee of up to 1.00% may apply.

An eligible processing fee already incurred may be non-refundable where permitted by applicable law.

The exact applicable fee depends on card type, card origin, payment provider, transaction currency, and whether currency conversion is required. Any customer-facing fee will be disclosed before payment where required.

Refunds and Store Credit

If cancellation is approved, an eligible amount may be issued as a refund, partial refund, or store credit depending on transaction status, payment method, applicable provider rules, and costs already incurred.

Final Decision

Purchase-option cancellation requests are reviewed individually based on the order and payment status, applicable purchase-option terms, Vendor Store policy, purchasing or fulfillment status, warehouse or freight activity, Customs or delivery status, documentation, costs already incurred, amounts recovered from third parties, and other relevant circumstances.

Nothing in this policy excludes, restricts, or removes any customer right or remedy that cannot lawfully be excluded or restricted.